GENERAL CONTRACTUAL CONDITIONS

Information prior to the contractual process

This website https://www.TiendaCables.com/ is owned by AVALON RESOURCES SL with CIF B64653314 and registered office at SEPULVEDA 166, BAJOS 08011, BARCELONA.

The General Terms and Conditions of Contract regulate the distance selling relationship between AVALON RESOURCES SL and the user or customer, in accordance with the legal stipulations, in particular, Law 7/1998, of April 13, on General Terms and Conditions of Contract, Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, the current and applicable regulations on the Protection of Personal Data, Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce.

AVALON RESOURCES SL reserves the right to make any modifications it deems appropriate to these General Terms and Conditions without prior notice. Such modifications may be made through its websites, by any legally permissible means, and will be binding for as long as they are published online and until they are validly modified by subsequent changes. However, AVALON RESOURCES SL reserves the right to apply, in certain cases, Specific Terms and Conditions of Contract in preference to these General Terms and Conditions when it deems it appropriate, announcing them in a timely and proper manner.

The purpose of the website is AUDIOVISUAL ELECTRONICS AND COMPUTER PRODUCTS.

The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.

You can also subscribe to the newsletter to receive offers for the aforementioned products or general information that may be of interest to you.

As a user or client, you expressly declare that you know, understand, and accept the terms of use and these general terms and conditions of sale. Likewise, you declare that you are of legal age and have the legal capacity to access the AVALON RESOURCES SL websites and to enter into contracts through them.

To purchase our products, you can go to the corresponding section of our online store.

During the purchase process, you will need to identify yourself with the provided username and password. This information will not be made public. You are responsible for treating your username and password, obtained during registration, as confidential and secure, and may not share them with anyone else. You can modify your registered information at any time in your customer area. In this same section, you will have access to your order history. This section is for viewing purposes only, but you can manage your order history by deleting any records you no longer wish to see.

Once the purchase process is complete, the customer will receive an email confirmation. It is essential that the user provides a valid email address during the purchase process. If you do not receive confirmation within 24 hours of placing your order, please contact AVALON RESOURCES SL at our customer service number 930078980 or by email at info@tiendacables.com .

All website content is in Spanish.

Upon receiving the product at the provided delivery address, the customer will receive an invoice or a copy of the order.

Offer and validity

In the case of a product on sale, the sale price and its validity will always be indicated along with its essential characteristics.

In compliance with current regulations, AVALON RESOURCES SL provides information on all items for sale, their characteristics, and prices. However, AVALON RESOURCES SL reserves the right to withdraw, replace, or change the products offered through its website by simply updating the website's content. Therefore, the products offered on the website at any given time will be governed by the General Terms and Conditions of Sale in effect at that time. Furthermore, the company reserves the right to discontinue offering access to the aforementioned products at any time without prior notice.

Essential characteristics of the products

The products offered in our online store include a photograph and their essential characteristics; this information is obtained directly from the manufacturer. The product color shown in the photograph is not binding. The color is specified in the product description.

Guarantees

All products offered on this website are covered by the manufacturer's warranty. AVALON RESOURCES SL provides after-sales service. While the warranty is valid, customers can exercise it by contacting AVALON RESOURCES SL's after-sales service department, emailing pedidos@tiendacables.com , or using the contact methods established by the manufacturer. For any questions, please contact our customer service department at +34 930 078 980 or via email at info@tiendacables.com .

Prices

All products show the selling price in Euros and include Value Added Tax (VAT).

If any other tax were applicable, it would be indicated (IGIC or IPSI).

Delivery and transport costs

See: Shipping and Returns

Payment methods and order processing

The customer may pay for their order using any of the following methods. During the checkout process, they must indicate their choice:

All transactions involving the transmission of personal or banking data are conducted in a secure environment, using a server based on the standard SSL (Secure Sockets Layer) security technology. All information you send us is encrypted as it travels across the network.

Likewise, your credit card details are entered directly on the bank's website, at the POS (Bank's Point of Sale Terminal) and are not entered or recorded on any AVALON RESOURCES SL server.

When paying with a VISA or MASTERCARD, you will always be asked for the following information: the card number, the expiry date, and a Validation Code that corresponds to the last three digits of the number printed in italics on the back of your VISA or MASTERCARD, thus offering more guarantees about the security of the transaction.

This payment method is only valid on the website.

When a purchase amount has been fraudulently or improperly charged using a payment card number, the cardholder may demand immediate cancellation of the charge. In such cases, the corresponding debit and credit entries in the accounts of the supplier and the cardholder will be made as soon as possible.

However, if the purchase was indeed made by the cardholder and the demand for a refund was not a consequence of having exercised the right of withdrawal or termination and, therefore, the cancellation of the corresponding charge was improperly demanded, the cardholder will be obliged to AVALON RESOURCES SL to compensate for the damages caused as a result of said cancellation.

To pay for your tickets, you will be redirected to the website: https://sis.redsys.es/sis/realizarPago. If you wish to know their privacy policy and terms of use, you can visit https://redsys.es/

By selecting bank transfer you will receive, along with your order confirmation, an email with the bank details of AVALON RESOURCES SL.

It is very important that when making the transfer you indicate in the subject the order number, as well as your name and surname, and make the transfer within 3 days after the order confirmation date in order to validate it.

Our bank accounts are as follows:

CaixaBank	ES61 2100 0900 9402 1172 1825	CAIXESBBXXX
Santander Bank	ES57 0049 2363 2821 1451 9891	BSCHESMMXXX

If you wish, you can send us proof of the transfer by fax, or by email to pedidos@tiendacables.com . However, in any case, the order will not be considered valid until our administration department has received bank confirmation of the transfer.

Please remember that payment must be made in EUROS and that any exchange and bank fees are your responsibility.

For bank transfers originating outside of Spain, it is crucial that you instruct your bank to cover all fees and charges levied by your institution. Failure to do so may result in AVALON RESOURCES SL being unable to process your order due to incomplete payment.

Any exchange and bank fees are the responsibility of the customer.

It allows you to send payments securely and conveniently online. The PayPal network leverages the existing financial infrastructure of bank accounts and credit cards to create a global, real-time payment solution. PayPal offers a service specifically designed for those dissatisfied with traditional payment methods.

More information at PayPal. https://www.paypal.com.

AVALON RESOURCES SL undertakes to deliver the order within a maximum of 1 to 5 days, starting from the day after the order is placed.

The availability of products offered by AVALON RESOURCES SL may vary depending on customer demand. Although AVALON RESOURCES SL updates its stock regularly, the product requested by the customer may be out of stock at that time. In the event of non-fulfillment due to unavailability, AVALON RESOURCES SL will notify the customer by email as soon as it becomes aware of the situation. This notification period will not exceed 30 days. AVALON RESOURCES SL may offer the customer the option of supplying a product with similar or superior characteristics at no additional cost, or, unless AVALON RESOURCES SL provides justified and demonstrable reasons within this same period, refunding the amounts paid for the canceled order. Should AVALON RESOURCES SL fail to make this refund within the specified period, the buyer may claim double the amount owed, without prejudice to their right to compensation.

- Payment deferred in 3 installments through SEQURA:

Divide your order into 3 equal, interest-free payments . There's only a 2.95% processing fee, payable at checkout (minimum €2.95). The remaining payments are free. One payment per month. It's that simple. Instant and paperless.

For example, if you choose to pay for a €100 order over 3 months, you would pay €33.33 at the time of purchase (plus a €2.95 account setup fee) and another €33.33 each of the following two months. The monthly payment is automatically debited from your card, always on the same day of the month as the original purchase. If that day isn't convenient for you, you can change it at no extra cost.

It's that easy and quick to split your payment into 3 with SeQura:

1. Select SeQura's Split into 3 option as your payment method at checkout.
2. Enter your details (ID and mobile number) and pay the first payment (1/3 of the order + opening cost).
3. Enjoy your purchase! The remaining payments will be made automatically each month.

- Information on paying in installments over 4, 6, 12 or 18 months

Split your order payment into 4, 6, 12, or 18 months for just a small fixed monthly fee. All you need is your ID, mobile phone, and bank card. Instant and paperless. You can complete the payment whenever you want at no extra cost. 18-month installments are only available for orders of €600 or more.

For example, if you choose to pay for an order of €180 over 4 months, you would pay €48 per month (only €3 per month per installment).

It's that easy and fast to split your payment with SeQura:

1. Select Pay in Installments as your payment method at checkout.
2. Enter your details (ID and mobile number), choose your payment plan and pay the first monthly installment.
3. Enjoy your purchase! The remaining payments will be made automatically each month.

If you have any questions, find the answers here .

The Bizum platform allows you to send payments online securely and conveniently. This payment solution works simply. During the payment process, you will be asked for a phone number that must be registered with the Bizum platform (through your bank) and a PIN, which your bank will provide if it authorizes this payment method. With your phone number and PIN, you can make a quick and secure payment through our website using the Bizum service.

More information at BIZUM. https://bizum.com/es/compra-online/

Jurisdiction

Furthermore, AVALON RESOURCES SL reserves the right to take any civil or criminal action it deems appropriate for the misuse of its website and content or for non-compliance with these conditions.

The relationship between the user and the service provider will be governed by the laws in force and applicable in Spain. In the event of any dispute, the parties may submit their conflicts to arbitration or resort to the ordinary courts, complying with the rules on jurisdiction and venue. AVALON RESOURCES SL is domiciled in Barcelona, ​​Spain.